Coordinated Entry
Coordinated Entry is a streamlined way to connect people experiencing homelessness or housing instability to available services.
The Coordinated Entry System facilitates the coordination and management of resources and services through a community crisis response system, working to connect the highest need, most vulnerable persons in the community to available housing and supportive services equitably.
To be eligible for housing services through Coordinated Entry, individuals must be experiencing homelessness, such as:
Our community uses a standardized assessment tool to understand each person’s specific wants and needs and to determine which programs they may be eligible for.
The MO-604 Coordinated Entry System (CES) is committed to ensuring fair, consistent, and transparent access to housing and supportive services for all participants. Individuals or agencies who believe they have been treated unfairly, denied services, or experienced a violation of CES policies have the right to file a grievance.
Grievances may be submitted by using this form to the Coordinated Entry Lead Agency, outlining the concern, relevant details, and any supporting documentation. All grievances will be reviewed promptly, and a response will be provided within a reasonable timeframe. The process ensures that all parties are treated with respect, that confidentiality is maintained, and that issues are addressed in a timely and equitable manner.
Submit a Grievance Form
Important:
Before submitting a grievance to the MO-604 Coordinated Entry System (CES), individuals must first follow and complete the grievance or appeal process outlined by the specific program or agency involved. If the concern is not resolved at the program level, or if the issue directly involves CES operations or decisions, a formal grievance may then be submitted to the MO-604 CES Lead Agency in accordance with CoC policy.
Getting Started With Coordinated Entry
CE Flyer
Given the limited availability of resources, the standardized assessment tool also helps prioritize individuals and families with the most urgent housing needs. Trained direct service staff from various community providers administer this assessment, and households are referred to appropriate programs as openings become available.
Completing this assessment is the first step towards enrolling in Coordinated Entry; however, it does not guarantee immediate housing or financial assistance.
CE Dashboard
Access the Coordinated Entry (CE) Dashboard, a comprehensive resource hub for CoC and ESG housing providers. This dashboard includes essential links to housing solutions meetings, prioritization meetings, referral request forms, return-to-list forms, and the CE assessor Google Drive. You'll also find step-by-step 'cheat sheets' for reporting and much more!
CE Policies & Procedures
These Coordinated Entry policies and procedures guide how individuals are assessed, prioritized, and referred for housing opportunities through the Coordinated Entry System, ensuring fairness, transparency, and that resources reach those with the greatest needs. CE policies apply to all CoC, SSVF, and ESG-funded projects and use standardized tools and referral practices to support a community-wide approach to ending homelessness.